The underpayment of young and migrant workers in Australia is a persistent problem. While most employers want to do the right thing, the Fair Work Ombudsman sees many examples of records that are either missing information or in some cases, deliberately misleading. This creates difficulties in determining whether workers are being paid their correct entitlements.
Many vulnerable employees working in lower-paid and lower-skilled jobs have no record of their hours worked. This makes it difficult to dispute discrepancies and recover missing entitlements.
Record keeping is critical. The Fair Work Ombudsman needed to make record keeping simple, accurate, and consistent for all employees across Australia.