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SCF
SnapIt Smart App

Challenge

SCF is one of Australia’s largest container providers with a fleet of more than 13,000 containers and a nationwide depot network. SCF are specialists in container hire, sales and design. As the SCF container fleet has expanded, the business has out grown many of its day-to-day processes leading to a lack of efficiency and some operational challenges across the depot network.

SCF’s manual processes relied on clipboards, paper forms and photos from digital cameras to capture information each time a container left or arrived on-site. Once all of this information was collected, staff needed to duplicate the process by uploading data into SCF’s database.

With around 1,000 containers being processed manually each month, SCF were plagued by human error, poor data quality and a lack of timeliness, impacting customer communication.

Solution

Ansible were engaged to analyse and re-engineer existing processes to improve detail, workflow and data capture efficiencies whilst digitally transforming SCF.

After a solution design phase, Ansible’s modular Snapit platform was customised and configured to suit a re-engineered SCF workflow, with seamless API integration into the existing ERP data platform.

The mobile-based Snapit platform allows staff to easily photograph containers in-depot, capture relevant information, automatically time, date and geo stamp the information and dramatically improve the data quality of the container fleet. All of this is done while securely syncing with the existing ERP. For staff this also means being able to quickly process container acceptances and releases to streamline containers arriving and leaving depots. The workflow now features a near real time flow of information with consistent and quality data.

scf app login and data capture screens

Result

The average time it takes to process each container move has improved by 50%, saving over 80 hours of work per month. The detailed surveying of containers when returned from hire has improved by 50%, saving a further 70 hours per month. This equates to more than one full-time staff member in productivity gains, as well as improving the quality and timeliness of information to customers and management.

The app unlocks gains and opportunities for the team as they now have all the fleet and container information at their fingertips while in the yard, not just in the office. The time saved is allowing employees to focus on more productive activities such as dealing with customers, truck drivers and workshop maintenance.

SCF continues to see transformation with the solution now rolled out across Australia.

scf app