As the world’s largest, mobile-focused media and digital agency, Ansible is a leading presence in the field of mobile performance and analytics. Last week at Mobile World Congress, Travis Johnson, Ansible’s Global CEO, presented the MDEX, a groundbreaking report of the world’s most ‘mobile ready’ brands based on five dimensions across both mobile presence and performance. Here are Australia’s most ‘mobile ready’ brands:
“The MDEX is the first study in the world to benchmark a brand’s mobile performance and will provide clients with the insights and roadmap they need to power their mobile strategy,” said Scott Player, CEO at Ansible Australia. “In our increasingly mobile-first world, it is critical to engage consumers with a frictionless and dynamic mobile customer experience. The MDEX will serve as the cornerstone of our client advisory services and strategic offerings.”
The MDEX’s framework was built and developed over a six-month period, beginning in July, with field studies occurring in January 2017. Over 2,000 brands were surveyed across four global regions in 15 major markets including Argentina, Austria, Australia, Brazil, Canada, Chile, Germany, India, Malaysia, Mexico, Philippines, Singapore, United States, United Kingdom and Uruguay. Global brands were defined by large, multinationals that had at least some presence in multiple key markets. Market-specific brands were smaller brands that may only be present in a single market.
John Sintras, Global President, New Business & Product Innovation, IPG Mediabrands noted, “The MDEX extends beyond research, and will be leveraged as a key product for new business generation, growth and our agency’s innovation efforts.”
The MDEX ranking is comprised of both qualitative and quantitative measures. Measurements include:
Quantitative and Qualitative Components:
- Google Search Rankings
- Google Mobile Site and App Design Principles
- Google Mobile Page Insights and Friendliness Score
- org Results
- Consumer Usability Survey, executed in partnership with YouGov and Mediabrands Insights
- Ansible mobile site content analysis, based on three categories; persuasion, teachability, and ability to captivate users
- Ansible insights and analysis, consisting of product, data and research analysts, who collaborated on survey development and execution framework, along with data aggregation and analysis
Ansible determined that a quality mobile experience must encompass five key dimensions for a dynamic and immersive user experience. These were derived from a combination of the Google Design Principles and Consumer Usability Survey issued in partnership with YouGov.
- Discoverability: The capacity of a brand’s mobile website or application to be discovered when a user needs it.
- Mobile Optimisation: A technical assessment of a brand’s website optimisation for mobile (mobile web only).
- Utility and Usability: An assessment of UX in terms of intuitive design, value proposition, and consumer experience.
- Navigation and Content: The chosen structure of a brand’s mobile website, utilising easy to use menus and prioritised content.
- Driving Desired Actions: The features and functionality that drive users seamlessly through to desired actions or content (streamlined forms, auto fill, hover states).
The MDEX was unveiled at Mobile World Congress as part of The Digital Economy Keynote Session.
As the study evolves, the MDEX will continue to inform, educate and impact IPG Mediabrands, its clients, partners, and specialty business units on best-practices, innovation and insights on mobile devices. In an ever-shifting and fragmented media landscape, with new ways to connect with audiences, mobile-first strategies serve as a key component for sustained growth and future performance.
For additional information on how a particular brand performed or to access the complete list of the rankings, please visit www.themdex.com or reach out to firstname.lastname@example.org. Watch the keynote speech here.